Privacy

Company data removal request

For companies whose information appears on ShipScout.ai

What happens next
  1. You verify your work email.We send a 6-digit code to your email on the company domain.
  2. You receive a ticket number.It is shown when you send the form, and we also email it to you with an automatic acknowledgement.
  3. Our team reviews your request.We check the documents and may contact you to confirm your authority to act for the company.
  4. We reply with the outcome.Please quote your ticket number in any further correspondence.

Have these readyThe company website and your email on its domain. For an Indian company: the CIN, LLPIN or firm number, GSTIN, company PAN, the signing director's DIN, and the 4 documents. Other countries: the registration number, tax or VAT ID, and 2 documents.

Response timeWe aim to respond within 30 days of receiving a complete request.

If you represent a company and would like us to review or remove information about that company on ShipScout, please send your request using the form below. Every field is required, and we ask for documents that show the request comes from the company. Every request receives a ticket number and is reviewed by our team.

Who can use this form

An authorised representative of the company, such as an owner, director, officer, employee or legal adviser acting on its behalf. We may ask you to confirm your authority before we act on a request.

For questions about your own personal data as a ShipScout user, please see our Privacy Policy.

Request details

Every field is required. We use these details to confirm that the request comes from the company.

About the company

Indian company details

The same 10 characters as in the GSTIN, after the state code.
About you
Verified
We send a 6-digit code to this address. Free email addresses such as Gmail are not accepted.
Your request
At least one link to the page or record concerned. One link per line, up to 20.
Documents

Choose the country first to see which documents we need. PDF, JPG or PNG, up to 5 MB each.

We use the details and documents you send here only to handle this request and to contact you about it. Documents are kept privately and seen only by our team.

Request received

Thank you. Your request has been forwarded to our customer support team for review, and a member of the team will get back to you.

Ticket number

Please quote this ticket number in any further correspondence. You can also reach us at [email protected].

Prefer email? Write to [email protected] with the same details, and quote your ticket number if you already have one.

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